Understand and follow the rules for Relationship Manager in the offering of financial services.
The training begins with the client classification according to FinSA and the purpose for it, including the client’s declaration to opt out or to opt in.
The second part of the training explains the rules of conduct the Relationship Manager must comply with while providing financial services. The training focuses in detail the duty of information, at the beginning or during the course of business relationships be in an execution-only mandate, an advisory mandate taking one in isolated transaction versus the global investment advice on the portfolio.
Emphasis is placed on the of appropriateness and suitability tests on financial services as well as the Relationship Manager’s duty to document and duty of accountability while providing services agreed with the clients.