(status as of May 1, 2018)


The Personal Data Protection Policy (hereinafter: the Policy) aims to ensure that its Clients’ data is collected and used in a transparent, confidential and secure manner. This data protection policy is an integral part of the :

General conditions for the purchase of online training products on the VisionCompliance SA website,
General terms and conditions for the registration to the face-to-face training courses of VisionCompliance SA,

as well as to any online purchase, other than training, from the VisionCompliance SA website.


In this document, “the Customer” is any person who registers on the visioncompliance.ch website with a view to purchasing online training courses or who registers for a classroom training course.


The data provided by the Clients is stored at the Swiss company Infomaniak.


Acceptance of the Policy

It is important to read this Policy carefully to understand VisionCompliance’s practice regarding the information provided by its Clients and how VisionCompliance will handle it. If the Customer does not agree with these practices, he/she has no choice but not to purchase online training and not to register for VisionCompliance face-to-face training.

Changes to the Policy

VisionCompliance SA reserves the right to change this Policy at any time without notice. The new Policy will become effective within 30 days of its publication on the visioncompliance.ch website.

VisionCompliance invites its Customers to regularly consult the latest version of this Policy, which is available on the visioncompliance.ch website. If major changes are made, VisionCompliance will inform its Customers by email to allow them to examine these changes before they take effect.

If the Customer does not request to cancel his or her account after publication or notice of the changes to the Policy, this means that the Customer accepts the updates. If Customer cancels his or her account, he or she will no longer be able to access the courses purchased; no refund will be issued.

Mandatory personal data

The following information is required to purchase a training course or product or to register for a training course.


  • Name
  • First name
  • Email address
  • Mailing address (only if sending an invoice)
  • Country
  • Credit card details Last name
  • First name
  • Email address
  • Postal address
  • Country
  • Credit Card Information Last Name
  • First Name
  • Email address
  • Mailing address (if financing own training)
  • Country
  • Business address (if the company is financing the training)
  • Optional personal data

The following data is optional.


  • Company name Company name Title
  • Position
  • Date of entry in the function
  • Date of birth
  • Courses and diplomas acquired

1)The data is stored through the Stripe payment service.

Other data collected

VisionCompliance automatically collects the IP address and information about the use of its website through the Google analytics service. This information is necessary to improve the navigation of the visioncompliance.ch website.


  • The Customer who has created an account can access and update his information in his account at any time,
  • The Customer can deactivate his account if he no longer wishes to purchase training or products from VisionCompliance,
  • The Customer can ask what information VisionCompliance has collected about him,
  • The Customer can request that VisionCompliance make changes to the personal data that the Customer has seen, but that he cannot change in his account,
  • The Customer has the right to obtain from VisionCompliance the deletion of his personal data (right to be forgotten),
  • The Customer can deactivate promotional communications from VisionCompliance by using the unsubscribe link in each email or by contacting VisionCompliance to remove his contact information from the VisionCompliance promotional mailing list. Even after opting out of receiving promotional messages, the Customer will continue to receive messages following the purchase of online training.
  • The Customer can refuse the use of cookies

The Client can ask to exercise his rights by sending his request to: [email protected]


Why use cookies.

A “cookie” is a text file deposited on the Internet user’s computer during his visit to the VisionCompliance Internet site. On the Customer’s computer, the cookies are managed by his Internet browser.

VisionCompliance uses cookies on its Internet site for the needs of its visitors’ navigation, the optimization and personalization of its services on its platform by memorizing the preferences of its Internet site visitors.

Deactivation of cookies

Visitors to the visioncompliance.ch website can deactivate cookies at any time by selecting the appropriate settings in their own browser to disable cookies.

However, deactivating cookies may reduce or prevent access to some or all functions, such as the generation of training test certificates.


The personal data of the Clients entered by the Clients when registering for a face-to-face training course or purchasing an online training course on the visioncompliance.ch website is intended for its own use by VisionCompliance. It is not transmitted to subcontractors that VisionCompliance may call upon in the context of the execution of its services.

VisionCompliance does not sell or rent the personal data of its Clients to third parties.

The payment of online training courses is carried out through the company Stripe (www.stripe.com). This company has a data protection policy. VisionCompliance’s Clients can read the Stripe company’s policy from its Internet site at the bottom of the page under the heading “Resources” and “Confidentiality and TOS”.

This does not apply in cases where the law requires the transmission of personal data to third parties or where VisionCompliance SA believes in good faith that the disclosure of this information is necessary to protect its rights, the security of the visioncompliance.ch website or to analyze cases of fraud.

For the Customer who purchases online training

Personal data is retained as long as the Customer does not close his account. However, if a Customer does not use their account for a period of 2 years, their personal data is deleted.

In the hypothesis where the account of the Client has been suspended or blocked according to the General Conditions, VisionCompliance keeps the data of the concerned Clients during a period of 2 years as from the suspension.

For the Client who buys an online training

The compulsory personal data recorded at the time of registration for a face-to-face training course is kept for as long as the person works for the same employer. At the request of the Customer, his data can be deleted at any time.

However, VisionCompliance will keep the name, first name, course(s) attended and their year as well as the results of the exams indefinitely. The purpose is to be able to issue duplicate certificates or diplomas when a Client has lost his document. The Customer can request that this data be deleted; he will then no longer be able to request a copy of his exam results.


VisionCompliance applies generally accepted technological and organizational security measures to ensure that personal data collected is not lost, misappropriated, accessed, modified or disclosed by unauthorized third parties.


The Customer may ask questions, make a complaint or a recommendation concerning the Personal Data Protection Policy by sending an email to the address: [email protected] or send a letter to the following address VisionCompliance SA, Bdv Georges-Favon 10, Case postale 5221, 1211 Geneva 11, Switzerland.